Products Command & Dispatch

Command every operation from one center

Centralized command scheduling platform for real-time monitoring, resource allocation, and incident response. Coordinate teams, manage events, and maintain full situational awareness — all from a unified command dashboard.

Command Center LIVE
14:32:07 May 28, 2026
23Active Units
5Incidents
98%Coverage
HIGH
Traffic Incident - Hwy 101 3 units dispatched
MED
Equipment Maintenance Scheduled - Zone B
LOW
Routine Inspection 1 unit assigned
40% Faster response times
Real-Time Situational awareness
10K+ Concurrent resources
99.99% System availability

Command and control for every scenario

From daily operations to critical incident response, one platform handles it all

Real-Time Monitoring

Live GPS tracking, IoT sensor feeds, video surveillance, and status updates on a unified geographic dashboard.

Incident Response

Rapid incident creation, priority classification, team dispatch, and escalation workflows for time-critical events.

Resource Scheduling

Optimize allocation of personnel, vehicles, and equipment based on availability, location, and skill requirements.

Video Surveillance

Integrate live camera feeds, playback recordings, and AI-powered anomaly detection from a centralized console.

Multi-Channel Communication

Voice, video, messaging, and broadcast across radio, phone, and data networks in a unified interface.

Analytics & Reporting

Operational dashboards, KPI tracking, post-incident analysis, and automated compliance reporting.

Full-spectrum command capabilities

Purpose-built for organizations that need real-time operational control

Real-Time Situational Awareness

A unified operational picture combining GPS tracking, IoT sensors, video feeds, and status data on an interactive geographic map. Know what's happening everywhere, in real time.

  • Interactive GIS MapMulti-layer geographic visualization with satellite, terrain, and custom overlays
  • Live GPS TrackingReal-time location of all personnel, vehicles, and assets with trail history
  • IoT & Sensor IntegrationConnect environmental sensors, alarms, access controls, and any IoT device
  • Geofencing & AlertsDefine zones and trigger automatic alerts when resources enter or leave areas
  • Multi-Screen DisplaySupport for video walls and multi-monitor command center layouts
Vehicles Personnel Alerts

Intelligent Dispatch & Scheduling

AI-powered dispatch engine that automatically assigns the right resources to the right tasks based on proximity, capability, workload, and priority rules.

  • Smart Auto-DispatchAI recommends optimal resource assignment based on distance, skills, and availability
  • Drag-and-Drop SchedulingVisual Gantt-style scheduling board for shifts, routes, and task assignments
  • Priority QueueAutomatic prioritization with configurable escalation rules and SLA tracking
  • Capacity PlanningForecast demand and optimize staffing levels based on historical patterns
  • Mobile DispatchField workers receive assignments on mobile with navigation, forms, and status updates
Dispatch Queue
P1
Emergency Response - Sector 7 ETA: 4 min • Unit Alpha-3
Dispatched
P2
Maintenance Request - Building C ETA: 15 min • Team Bravo
En Route
P3
Routine Patrol - Zone East Scheduled: 15:00 • Unit Charlie-1
Scheduled

Unified Communications

Break down communication silos. Voice, video, messaging, and broadcast all in one interface — interoperable with radio systems, phones, and data networks.

  • Push-to-Talk (PTT)Instant voice communication to individuals or groups like traditional radio
  • Video ConferencingLaunch ad-hoc video calls or scheduled briefings with up to 500 participants
  • Group BroadcastingSend alerts and announcements to all units, specific zones, or custom groups
  • Radio GatewayBridge digital and analog radio systems for seamless interoperability
  • Instant Messenger IntegrationThreaded messaging, file sharing, and coordination channels via Oort Messenger
Communications
All UnitsPTT Channel
LIVE
Command BriefVideo • 12 participants
Field UpdatesMessenger • 8 new

Incident Management

Complete incident lifecycle management from detection to resolution. Standard operating procedures, escalation workflows, and post-incident analysis built in.

  • Incident Creation & ClassificationQuick-create incidents with type, priority, location, and affected area
  • Standard Operating ProceduresPre-defined response plans that auto-assign resources and trigger notifications
  • Escalation WorkflowsTime-based and condition-based escalation to higher command levels
  • Timeline & LogComplete chronological record of all actions, communications, and decisions
  • Post-Incident ReviewAutomated reports with timeline replay, KPI analysis, and improvement recommendations
Incident #2847 HIGH PRIORITY
TypeTraffic Incident
LocationHighway 101, Mile 42
UnitsAlpha-3, Bravo-7, Med-2
StatusActive - Responding
14:22 - Incident reported
14:23 - Units dispatched
14:27 - First unit on scene
14:32 - Scene assessment

Analytics & Administration

Operational intelligence that helps you optimize performance. Historical analysis, predictive insights, and comprehensive admin tools for full platform control.

  • Operations DashboardKPIs for response time, resolution rate, resource utilization, and coverage
  • Historical AnalysisQuery and analyze past incidents, dispatch patterns, and resource movements
  • Predictive AnalyticsAI forecasts demand patterns and suggests optimal resource positioning
  • Custom ReportsAutomated report generation for compliance, operations review, and planning
  • Role-Based AdministrationGranular permissions for operators, dispatchers, supervisors, and administrators
Operations Overview
3.2 minAvg Response
94%SLA Met
87%Utilization

Enterprise-grade platform

Built for mission-critical operations with zero compromise on reliability

High Availability

99.99% uptime with active-active clustering and automatic failover

Private Deployment

On-premise or private cloud deployment for full data sovereignty

Multi-Site

Federated architecture connecting multiple command centers seamlessly

API & Integration

REST API, webhooks, and pre-built connectors for CAD, ERP, and GIS systems

Mobile Command

Full-featured mobile app for field commanders and remote operations

Audit Trail

Complete timestamped log of all actions for accountability and review

Alert Engine

Configurable alerts based on location, time, status, and custom trigger rules

Scalable Architecture

Handle 10,000+ concurrent resources with horizontal scaling

Tailored for your organization

Command & Dispatch is customized for each deployment. Contact us for a personalized solution.

Enterprise Deployment

Every organization has unique operational requirements. Our team works with you to design, deploy, and optimize the perfect command system.

  • Custom deployment architecture
  • Integration with existing systems
  • On-site training & support
  • Dedicated success team
  • Custom SLA & 24/7 support

Ready to modernize your operations?

See how Command & Dispatch can transform your operational efficiency with a personalized demo.